Terms of Service
Terms of Service for Sheridan Irrigation & Landscape Lighting
Effective Date: January 1, 2024
Last Updated: December 9, 2024
Welcome to Sheridan Irrigation & Landscape Lighting. These Terms of Service (“Terms”) govern your access to and use of our website, services, and any related content or communications (collectively referred to as “Services”). By accessing or using our Services, you agree to these Terms. If you do not agree to these Terms, please discontinue your use of our Services immediately.
1. Eligibility to Use the Service
- Age Requirements: You must be at least 18 years old to use our Services. By accessing our website or engaging with our Services, you represent that you meet this age requirement.
- Account Responsibility: You agree to provide accurate and complete information when submitting service requests or booking appointments. You are responsible for any activity that occurs under your account or through your service request.
2. User Accounts and Responsibilities
- Account Registration: In some cases, you may be required to provide certain information to book services or receive updates (e.g., phone number for SMS communications).
- Account Security: You are responsible for maintaining the confidentiality of your account information. If you believe your account has been compromised, please contact us immediately.
- Account Termination: We reserve the right to suspend, terminate, or limit your access to our Services if you violate these Terms.
3. Prohibited Activities (Acceptable Use Policy)
When using our Services, you agree not to:
- Use the Services for unlawful purposes.
- Upload, transmit, or distribute harmful content, viruses, or malware.
- Attempt to reverse-engineer, modify, or hack any part of the Services.
- Interfere with the proper functioning of the website or Services.
- Violate the intellectual property rights of Sheridan Irrigation & Landscape Lighting or third parties.
If you violate these rules, we reserve the right to suspend or terminate your access to the Services.
4. Intellectual Property (Copyright & Trademarks)
- Ownership of Content: All content, materials, design, graphics, logos, images, and text available on the Sheridan Irrigation & Landscape Lighting website are owned by us or licensed to us.
- Limited License: You may access, view, and use the content for personal, non-commercial purposes only.
- Prohibited Use: You may not copy, distribute, modify, or use any content from our website without prior written consent from Sheridan Irrigation & Landscape Lighting.
If you believe your intellectual property rights have been infringed, please contact us at info@sheridanirrigation.com.
5. Payments and Billing
- Payment Terms: Payment is required at the time of service booking or completion, depending on the service requested.
- Accepted Payment Methods: We accept payments through major credit cards, debit cards, and other payment methods as specified on our website.
- Refund Policy: Refunds are available only in specific cases, such as billing errors or service cancellations within the allowed window.
For questions about payments or billing, please contact us directly.
6. SMS Terms and Conditions
6.1. Opt-In Method
By providing your phone number during a service request or when filling out a form on our website https://sheridanirrigation.com, you agree to receive SMS messages from Sheridan Irrigation & Landscape Lighting. Your phone number will not be shared with third parties for marketing purposes.
6.2. Types of SMS Communications
If you opt-in to SMS communications, you may receive:
- Service Reminders: Notifications for scheduled appointments.
- Promotional Offers: Exclusive discounts, promotions, and special offers.
- Account Notifications: Alerts related to your service requests or booking updates.
- Customer Support Messages: Follow-up communications in response to your inquiries.
Example SMS Message:
“Thank you for contacting Sheridan Irrigation & Landscape Lighting. How can we help you? Reply STOP to opt-out at any time. Message and data rates may apply. For assistance, text HELP or visit our Privacy Policy and Terms of Service.”
6.3. Message Frequency
SMS message frequency will depend on your interaction with our Services. Typically, you may receive 1-5 SMS messages per month, but this may vary based on your appointments, support inquiries, and service-related updates.
6.4. Message and Data Rates
Message and data rates may apply, as determined by your mobile carrier. Sheridan Irrigation & Landscape Lighting is not responsible for these charges. Contact your mobile carrier for details on fees related to SMS messages.
6.5. Opt-Out Instructions
You can opt out of SMS communications at any time. To opt out, reply STOP to any message. Once you opt out, you will no longer receive SMS messages unless you opt back in.
6.6. Privacy Protection for Phone Numbers
We do not sell, rent, or share phone numbers for marketing purposes. Your phone number is used exclusively for communications between you and Sheridan Irrigation & Landscape Lighting.
7. Limitation of Liability
To the fullest extent permitted by law, Sheridan Irrigation & Landscape Lighting disclaims all liability for:
- Service Interruptions: Temporary disruptions to the availability of the website or Services.
- Errors or Omissions: Mistakes in pricing, descriptions, or other website content.
- Losses or Damages: Indirect, incidental, or consequential damages, including data loss or lost business opportunities.
Our total liability for any claim is limited to the amount paid by you for our Services.
8. Dispute Resolution and Governing Law
- Arbitration Clause: Any disputes arising from the use of our Services must be resolved through arbitration rather than litigation.
- Governing Law: These Terms are governed by the laws of the state of Massachusetts, without regard to its conflict of laws principles.
If you have a dispute, please contact us directly to resolve it informally before pursuing arbitration.
9. Warranties and Disclaimers
Sheridan Irrigation & Landscape Lighting provides the Services “as is” without warranties of any kind, express or implied. We do not guarantee uninterrupted access to our website or that it will be error-free. We disclaim any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
10. Modifications to the Terms
We may modify these Terms from time to time. If we make changes, we will post an updated version on our website, and changes will be effective immediately. You are encouraged to review these Terms periodically.
11. Termination of Use
Sheridan Irrigation & Landscape Lighting may suspend or terminate your access to the Services for violating these Terms or engaging in unlawful activity. We reserve the right to discontinue or modify any part of the Services without notice.
11. Termination of Use
Sheridan Irrigation & Landscape Lighting may suspend or terminate your access to the Services for violating these Terms or engaging in unlawful activity. We reserve the right to discontinue or modify any part of the Services without notice.
12. Contact Information
If you have questions or need support regarding these Terms of Service, please contact us at:
Sheridan Irrigation & Landscape Lighting
Address: 246 Washington St. Bldg C-12, Pembroke, MA 02359
Email: info@sheridanirrigation.com
Phone: (781) 585-2200
13. Links to Privacy Policy
For information on how we collect, use, and protect your personal information, please review our Privacy Policy.
