FAQ
Frequently Asked Questions
Do you carry insurance, and is it important?
Yes, we have a very comprehensive insurance policy. We have the following insurance protection:
- Auto
- Equipment
- Worker’s compensation
- General liability
Unfortunately, there are some companies out there that do not carry insurance, and the risk is transferred to you as the property owner. YOU are responsible should any problem arise or if an employee is hurt. We highly recommend you validate that any company with which you do business carries a comprehensive insurance policy.
What type of damage could happen to my property during an install?
When installing an automatic sprinkler system, minimal damage will occur. We use specialized equipment for installing pipe into the ground with minimal impact. Soon after the system is installed, the sprinkler lines will hardly be visible. They will quickly disappear completely as your lawn grows.
What is a backflow prevent valve?
The purpose of a backflow prevent valve is to protect your drinking water from the possible contaminants from your lawn. Think of inflating a raft. You can blow air in, but the little rubber flap won’t let air escape. The backflow prevent valve works basically the same way. Water can feed your sprinkler system, but it cannot get back into your drinking water. Backflow prevent valves are required in Massachusetts.
Who installs the backflow prevent valve?
We have several licensed plumbing contractors do the installation for us. They take care of any permits required. All of our plumbing contractors carry a comprehensive insurance policy to cover you as the customer.
How will you know where my underground utilities are located?
As a professional installer, we contact DIGSAFE to locate any buried utilities on your property 72 hours before we start the installation. This is to protect you as the homeowner and us as the installers.
How much maintenance is required for a sprinkler system?
Maintenance is important to ensure that the system continues to run smoothly and efficiently. The most important service is the fall shutdown. The water supply is shut off and compressed air evacuates the water from the lines and sprinkler heads. In the spring, we return to start the system back up and check all components to your system for any damage that may have happened during the winter months.
Do you offer a warranty?
Yes, we offer a comprehensive warranty good for two to five years from the date of installation.
Do you repair and service existing sprinkler systems?
Yes, we work on any and all systems.
Do you provide estimates?
Yes, we meet with each new client to perform a site evaluation and cost estimate. Our written estimates include the components chosen for your property, as well as warranty, winterizing, and spring turn-on costs.
How do I prevent my system from running in the rain?
We install rain sensors with every new system. These devices deactivate your system during and after a rainfall, helping to conserve both water and electricity. We proudly offer the WiFi and app enabled Rachio GEN III Pro Series rain sensor as well as the traditional Hunter Pro-C with rain sensor.
Does having an automatic sprinkler system really save time, money, and water?
Yes, you will not have to spend another minute dragging a hose or moving a sprinkler around your lawn. Your system will run at the most beneficial time of day and place the right amount of precipitation. Your new system will do all the watering for you, even when you’re away from home. The system will save you money over time, due to more efficient watering practices. To help conserve water, a professional contactor should design your system for your specific property, including implementing a rain sensor to aid in going green. We proudly offer the WiFi and app enabled Rachio GEN III Pro Series rain sensor as well as the traditional Hunter Pro-C with rain sensor.
Do you provide references?
Yes, we are happy to provide references upon request. You may also review our testimonials and Google reviews for more insight.
How long have you been in business?
We have been in business as a DBA since 2000. We incorporated in May of 2008.